Small offices that want their computers watched, updated and protected, with help when they need it.
- Help desk support (remote)
- Proactive monitoring & alerts
- Patch management
- Managed antivirus & threat protection
- IT documentation
Managed IT services
Your IT department, without the full-time salary.
Savvy Guy IT becomes your outsourced IT team. For a predictable monthly fee, we monitor, maintain, secure and support your technology, so problems get fixed before they slow you down.
Why managed IT
Stop paying for IT only when something breaks
With break-fix IT, you call someone after the server crashes, the email gets hacked, or the laptop dies the day before a deadline. Then you pay for the emergency and the downtime.
Managed IT flips that around. We keep watch over your systems every day, apply updates, check backups, and close security gaps before they turn into problems. When your team does need help, they call one number and talk to someone who already knows your setup.
Predictable cost
One flat monthly fee instead of surprise repair bills.
Proactive, not reactive
Problems are spotted and fixed early, often before you notice them.
Security built in
Protection, updates and backups are part of the plan, not an afterthought.
Someone who knows you
A certified local technician who knows your people, devices and network.
Support & maintenance
Keeping your people productive and your systems healthy.
Help desk support
One place for your team to get help by phone, email or remote session. Requests are tracked from start to finish, so nothing falls through the cracks.
Proactive monitoring
Your computers and servers are monitored for warning signs like failing drives, full disks, offline devices and failed backups, with alerts that let us act early.
Patch management
Windows, macOS and common business software kept current with security updates, tested and scheduled so they don't interrupt your workday.
On-site visits
When something needs hands-on attention, we come to your office in the East Valley.
Cybersecurity
Backed by CompTIA Security+ and CySA+ (Cybersecurity Analyst) certifications.
Endpoint protection
Managed antivirus and threat detection on every device, plus disk encryption and firewall settings that are actually turned on.
Multi-factor authentication
MFA rolled out across email and key business accounts, the single best defense against stolen passwords.
Email security
Spam and phishing filtering, plus proper email authentication (SPF, DKIM, DMARC) so scammers can't easily pretend to be you.
Security assessments
A review of your network, devices, accounts and habits, with a plain-English report of risks and what to fix first.
Security awareness training
Short, practical training that teaches your staff to spot phishing emails and scams, the way most attacks get in.
Incident response
If something does go wrong, we contain it, clean it up, restore your data, and help you figure out what happened.
Backup & recovery
Because hardware fails, people click the wrong thing, and ransomware exists.
Automated backups
Your important files and systems backed up automatically, both on-site and in the cloud, following the proven 3-2-1 approach.
Microsoft 365 & Google backup
Your email, OneDrive, SharePoint or Google Drive data backed up separately, because those services don't fully protect you from deletion or ransomware.
Restore testing
Backups are only useful if they work. We regularly test restores so there are no surprises when you need them.
Disaster recovery planning
A written plan for getting your business running again after a fire, theft, outage or cyberattack.
Network, cloud & accounts
The foundation everything else runs on.
Network management
Firewall, router, switches and Wi-Fi configured securely and maintained, including separate guest Wi-Fi and secure remote access (VPN).
Microsoft 365 & Google Workspace
Accounts, licenses, shared mailboxes, file sharing and security settings managed for you.
User onboarding & offboarding
New hires get the accounts, devices and access they need on day one. When people leave, their access is shut off right away.
Servers & Active Directory
On-premises servers, file shares and user permissions maintained so employees only access what they should.
Cloud services
Moving to the cloud or already there? AWS-certified help planning, migrating and managing cloud services.
Hardware & software lifecycle
Recommending, buying, setting up and tracking computers and software, including warranties, licenses, and secure data wiping when devices retire.
Planning & strategy
Technology decisions that support your business goals.
IT strategy (vCIO)
Regular check-ins to review how your technology is working, plan upgrades, and budget ahead, like having a part-time IT director.
IT documentation
Your network, devices, accounts and vendors documented and kept current, so your business never depends on what's in one person's head.
Vendor management
We deal with your internet provider, printer company, phone system and software vendors, so you don't have to sit on hold.
Compliance support
Help putting the policies, documentation and technical safeguards in place that requirements like HIPAA or PCI ask for.
Managed IT plans
Pick the level of coverage you need
Plans are priced per user, per month, and quoted after a free IT assessment, so you only pay for what your business actually needs.
Growing businesses that want to hand off day-to-day IT entirely.
- Everything in Essentials, plus:
- On-site visits
- Automated backups, including Microsoft 365 / Google
- Network & Wi-Fi management
- Microsoft 365 / Google Workspace administration
- User onboarding & offboarding
- Vendor management
Businesses handling sensitive data, or anyone who wants the strongest protection.
- Everything in Complete, plus:
- Multi-factor authentication rollout
- Email security & authentication
- Annual security assessment
- Security awareness training
- Disaster recovery planning & restore testing
- Quarterly IT strategy reviews
- Compliance support
Not ready for a monthly plan? Every service on this page is also available as a one-time project or on an as-needed basis.
Hardware & licenses: new equipment and software subscriptions are billed separately, at clear pass-through prices.
Getting started
How we take over your IT
Free assessment
We review your devices, network, accounts, backups and security, then recommend a plan.
Onboarding
We install monitoring tools, document everything, and get access set up properly.
Stabilize
We fix the urgent issues and close the biggest security gaps first.
Manage & improve
Ongoing support, maintenance and regular reviews to keep things getting better.
Common questions
Managed IT FAQ
What does "managed IT" or "MSP" mean?
A managed service provider (MSP) takes ongoing responsibility for a business's technology for a monthly fee, instead of only being called when something breaks. Think of it as an outsourced IT department.
How is pricing calculated?
Plans are priced per user, per month, based on the plan you choose and what your business needs. After a free assessment, you'll get a clear quote before anything begins.
We already have someone who handles IT. Can you still help?
Yes. We can work alongside an in-house person, taking on security, backups or monitoring while they focus on day-to-day needs.
Is there a long-term contract?
Agreements are kept simple and straightforward, with terms spelled out up front. Ask about options during your assessment.
Do you only work with businesses in Mesa?
On-site support covers the East Valley. Remote support and most managed services are available anywhere.
Ready to get it handled?
Free estimates, honest advice, and no charge if we can't fix it.